We care about your privacy and we know you do too so we minimise the collection and use of your data and provide transparency and control over your data.
Lotus Education Ltd (reg 08117652) is a provider of training courses in dental nursing.
We receive contact details through forms on our website. Once we have obtained your consent, the information we collect about you is securely stored onto third-party marketing and CRM management software. This is done so that we can update you about relevant products and services.
When you register for a course, Lotus collects personal data using a paper application form containing: name, address, email, telephone number and date of birth.
Lotus checks your identification and proof of address but does not take or keep a scan of ID.
If you are paying in instalments, we will set you up on our secure recurring payments software which requires your name, email address and payment card details. MoonClerk provides bank level security and full SSL encryption during the entire checkout process. All browsers interact with MoonClerk payment forms over HTTPS. You can be assured that the checkout process is as secure as possible. PCI compliance is certified to PCI Service Provider Level, the most stringent level of certification available. All credit card numbers are encrypted.
Your application forms and other files containing personal data will be consolidated onto Google Drive stored by cohort. Only relevant Lotus staff will have access to these files.
Google is committed to GDPR compliance across Google Cloud services by providing robust privacy and security protections built into their services. Google uses encryption to protect data in transit and at rest.
Lotus will be scanning all paper application forms onto Google Drive.
If you have completed the course and paid in full, your data will be deleted within 12 months - both on paper and electronically.
If you have left the course with unpaid fees, your data will be kept for fee collection purposes.
Our application form notified you that we keep your data for course administration purposes.
We are now updating you with this through our privacy notice.
Why is your data processed?
We process this information to:
- Keep you posted on relevant courses and updates
- Improve the quality of our services and deliver new ones
- Communicate with you about the course
Manage your privacy
The Lotus website gives you the option to consent to us obtaining your contact details. This is in line with your right to object to how we process your personal information.
Every time you submit personal data on a form on our website we will ask for your consent to process your data in the way described above.
We can provide you with your full profile on request (following verification of your identity); we can update this information at any time; and you have the right to access, correct, sometimes delete and restrict the information we use. You also have the ability to opt out of marketing communications.
Whether you store it or send it, your data is protected
Whenever you give us data or it is collected by us, your data is encrypted for your protection at rest and in motion. Data at rest is stored in databases. Data in motion is any data you send or receive.
All databases storing your data require secure credentials.
Any privacy concerns (including data breach) would be escalated directly Lotus management.
We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems.
We restrict access to personal data to Lotus employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict confidentiality obligations and information security requirements.
3rd Party Policies
- Active Campaign: https://www.activecampaign.com/privacy-policy/
- TextMagic: https://www.textmagic.com/privacy-policy/
- Text Local: https://www.textlocal.com/legal/privacy/
- Zapier: https://zapier.com/privacy/
- Callingly: https://callingly.com/privacy
- Tawk.to: https://www.tawk.to/privacy-policy/
- Survey Monkey: https://www.surveymonkey.com/mp/legal/privacy-policy/
- Pipedrive: https://www.pipedrive.com/en/privacy
- Facebook: https://www.facebook.com/business/gdpr
- Google: https://privacy.google.com/businesses/processorterms/
- Hotjar: https://www.hotjar.com/privacy
Please contact firstname.lastname@example.org or 020 7183 4608 with any comments, queries or requests.